Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.cookiesandyou.com/.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
To visit the Site you are required to create an account for us to provide you with an accurate and personalised service. We collect information including name and email address for user accounts. We refer to this information as “Authentication Information”.
When you make a purchase or attempt to make a purchase through the Site, you are asked to enter payment information (e.g. name, credit card number, email address). We refer to this information as “Payment Information”.
As we use a third-party, Stripe, to process online payments, we don’t collect your Payment Information. Stripe collects your Payment Information to provide a safe and secure online payment service.
When you use the greenhouse gas calculator service of the Site you are asked to input data in order to calculate your emissions. The input data and the calculated emissions we refer to as “Emission Information.” This information will be collected in order to provide, but not limited to, what the tool is built for: an overview of your emissions.
How do We use Your Personal Information?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use the Authentication Information that we collect to provide a secure authentication service, to communicate with you and when in line with the preference you have shared with us, provide you with information or advertising relating to our products or services.
Stripe uses the Payment Information that it collects to fulfil any orders placed through our Site (including, but not limited to, processing your payment; your Payment Information; and providing you with invoices and/or order confirmations. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.
We use the Emission Information that we collect to provide the user with an accurate and reliable service.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, Stripe in our name will maintain your Payment Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.